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7 Sep 2022
As employees begin to return to the office in a post-COVID era, landlords are prioritizing tenant experience more than ever in order to maintain occupancy. Over the past year technology has proven to be an invaluable tool for connecting workers and maintaining productivity. Now that offices are reopening, the implementation of new technology and digital infrastructure will continue to be indispensable to providing tenants with the working experience they now demand. In many cases that experience will be largely curated by the landlord, through new tenant apps ( Let’s take a look at a day in the life of an office worker in a building providing a tenant app.

Arriving at the building

For those that drive to work, parking fees can be paid through the app, with the option to reserve electric vehicle charging if the building provides it. Many apps are even mindful of accessibility needs and provide transportation service bookings and ramp information directly. Perhaps they want to start their day with a morning coffee. Workers can easily place their orders in advance for pickup in the lobby. This can even be automated upon arrival.

Entering the office

With workers more conscious of their health and wellbeing, contactless entry is fast becoming a must-have for office buildings. When an employee arrives, they can gain access to the building without speaking to a receptionist or tapping their access card on a high contact surface by checking in through their tenant app. The app even prompts tenants to reserve a building entry time as a way to further reduce virus transmission risk as employees enter the office building. Every aspect of lift use can also be made completely contactless, from calling the lift to selecting the floor.

The workday

After tenants enter the building, the workday begins. With hybrid working arrangements on the rise, there’s a good chance they’ll need to book a desk. These days that could mean a desk in their employer’s permanent office space or it could mean a desk in the building’s shared flex space. Either way, with good tenant apps ( ) they can check availability and make their booking using the same app. Meeting rooms, both private and public, can also be booked directly through most tenant apps.

Taking a break and Exiting the building

Over lunch you might want to pay a visit to the gym. To limit capacity and ensure the availability of equipment, reservations can be made for fitness centers and shower areas ahead of time. Many tenant apps also offer meal ordering for F&B tenants. These tenants can offer unique discounts or rewards for office occupants through the app.

Services such as ordering groceries and scheduling a dry-cleaning or mailbox pickup can be integrated into the platform as well. As workers leave the building for the day, they can access these services to shorten their errands on their way home. Umbrella rental is available in many buildings and is accessible through tenant apps, keeping tenants dry and happy after a long workday.


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